Remote Workforce Initiative (RWI)
Remote work, without the remote work problems.
We run your team’s entire remote environment as one calm, consistent service. “Working from anywhere” doesn’t mean “support from nowhere.”
Remote work should feel like the office, only quieter.
In practice, it often feels like a maze of personal laptops, home Wi-Fi, mystery VPN errors, and Slack messages that start with “quick question.” RWI ends that.
We take the whole remote experience — the device, the identity, the apps, the support — and run it as one calm, consistent service. Your team gets an environment that behaves the same from Miami, Austin, or a house on the beach. You get visibility, security, and a predictable monthly cost.
Common Challenges
If any of this sounds familiar…
- Your people each have a slightly different version of the setup.
- You don’t actually know what’s on the laptops you’ve shipped.
- Onboarding a new hire eats a week.
- VPN is either off, down, or “working strangely.”
- Your IT costs are a rounding error away from a full-time hire.
…then you’re exactly who RWI was built for.
Core Components
One standard environment.
Every new hire gets a laptop that’s already set up, signed in, and secure. Every departure reverses that in minutes.
One managed device fleet.
Continuous monitoring, automatic patching, remote support, and complete asset visibility.
One calm support experience.
Real humans, fast response, and the same help desk whether your user is in the office, in a hotel, or stuck in an airport.
Process Steps
01
Listen
We learn how your team actually works, from processes to security.
02
Simplify
We remove the tools, accounts, and workarounds quietly getting in the way.
03
Deliver
Pre-configured devices arrive ready to work. No setup calls.
04
Stay
We watch, patch, and answer the phone.
How remote-ready is your team, really?
Take the Remote Workforce Readiness survey to find out for yourself.
Additional services offered by
Empower IT Group
Data Backups of Servers and complex environments
Daily verification and monitoring of backup success to ensure data is always recoverable. Includes monthly file test restores. Catastrophic data restore labor included.
Colocation
Hosting of servers and infrastructure in a professionally managed data center for increased reliability and security.
Zoom Phone and Zoom Revenue Accelerator Depolyment and Management
Complete management of your Zoom Phone system and AI tools – including configuration, call routing, user administration, and ongoing support, ensuring
reliable communication at a monthly cost.
Governance, Regulatory Compliance (GRC)
Support with “best practice” frameworks, policy creation, regulatory compliance, and risk management to keep your security documented.