Independent Professional Program
Get out from under the desk.
Enterprise-class IT support and consulting, sized and priced for solopreneurs and firms under ten.
If you’re under ten employees, IT already has a name.
It’s you. Or your office manager. Or the partner who “doesn’t mind figuring it out.” That isn’t an IT strategy — it’s a tax on the people you can least afford to distract. The Independent Professional Program is the version of comprehensive IT we designed for small firms specifically. You get the same security layer, the same response standard, and the same documented network we provide our larger clients, without the headcount math that usually makes that level of support feel out of reach. The goal isn’t just to fix things faster. It’s to get the decision-makers in your firm out from under the desk and back to the work only they can do.
Who’s it for
IPP is built for:
- Solo practitioners - attorneys, advisors, consultants, specialty providers.
- Boutique firms of two to nine employees
- Small CPA firms, family offices, and specialty medical practices
If your team can fit around one conference table and your IT plan currently lives in someone’s head, this program was written for you.
What’s Included
What you get, every month:
One hour per emplyoee remote support
Office firewall, configured and continuously monitored
Patch management with clear, monthly reporting
Comprehensive network documentation
Additional protection layered onto your Microsoft 365 or Google Workspace tenant
A real human help desk — same people, same response standard we hold for our largest clients
Why This Matters
Small firm, huge IT exposure.
In a 200-person company, an IT problem is a ticket. In a 6-person firm, it’s the whole afternoon — and the person solving it is usually billing $300/hour for something else.
That asymmetry is exactly what IPP is built to fix.
You don’t need less IT than your bigger competitors. You need the same protection, delivered with a help desk that picks up, documentation that exists, and a price that doesn’t require a finance committee.
How remote-ready is your team, really?
Talk to one of our specialists and find out how RWI can reduce complexity and improve security for your remote workforce.
Additional services offered by
Empower IT Group
Data Backups of Servers and complex environments
Daily verification and monitoring of backup success to ensure data is always recoverable. Includes monthly file test restores. Catastrophic data restore labor included.
Colocation
Hosting of servers and infrastructure in a professionally managed data center for increased reliability and security.
Zoom Phone and Zoom Revenue Accelerator Depolyment and Management
Complete management of your Zoom Phone system and AI tools – including configuration, call routing, user administration, and ongoing support, ensuring
reliable communication at a monthly cost.
Governance, Regulatory Compliance (GRC)
Support with “best practice” frameworks, policy creation, regulatory compliance, and risk management to keep your security documented.