Independent Professional Program

Get out from under the desk.

Enterprise-class IT support for small businesses and consulting, sized and priced for solopreneurs and firms under ten.

If you’re under ten employees, IT already has a name.

It’s you. Or your office manager. Or the partner who “doesn’t mind figuring it out.” That isn’t an IT strategy — it’s a tax on the people you can least afford to distract. The Independent Professional Program is the version of IT services for small businesses we designed specifically for small firms. You get the same security layer, the same response standard, and the same documented network we provide our larger clients, without the headcount math that usually makes that level of IT support for small firms feel out of reach. The goal isn’t just to fix things faster. It’s to get the decision-makers in your firm out from under the desk and back to the work only they can do.

Who’s it for

IPP is built for:

If your team can fit around one conference table and your IT plan currently lives in someone’s head, this program was written for you.

What’s Included

What you get, every month:

One hour per emplyoee remote support

Office firewall, configured and continuously monitored

Patch management with clear, monthly reporting

Comprehensive network documentation

Additional protection layered onto your Microsoft 365 or Google Workspace tenant

A real human help desk — same people, same response standard we hold for our largest clients

Why This Matters

Small firm, huge IT exposure.

In a 200-person company, an IT problem is a ticket. In a 6-person firm, it’s the whole afternoon — and the person solving it is usually billing $300/hour for something else.
That asymmetry is exactly what IPP is built to fix.
You don’t need less IT than your bigger competitors. You need the same protection, delivered with a help desk that picks up, documentation that exists, and a price that doesn’t require a finance committee.

How remote-ready is your team, really?

Talk to one of our specialists and find out how IPP can bring enterprise-grade IT support to a team your size.

Additional services offered by
Empower IT Group

Data Backups of Servers and complex environments

Daily verification and monitoring of backup success to ensure data is always recoverable. Includes monthly file test restores. Catastrophic data restore labor included.

Colocation

Hosting of servers and infrastructure in a professionally managed data center for increased reliability and security.

Zoom Phone and Zoom Revenue Accelerator Depolyment and Management

Complete management of your Zoom Phone system and AI tools – including configuration, call routing, user administration, and ongoing support, ensuring
reliable communication at a monthly cost.

Governance, Regulatory Compliance (GRC)

Support with “best practice” frameworks, policy creation, regulatory compliance, and risk management to keep your security documented.

FAQ

What You Need to Know clean and versatile

What is the Independent Professional Program (IPP)?

IPP is Empower IT Group’s IT support for small businesses and solopreneurs — enterprise-grade security and support sized and priced for firms under ten employees.

Who is IPP designed for?

Solo practitioners (attorneys, advisors, consultants, specialty providers), boutique firms of two to nine employees, and small CPA firms, family offices, or specialty medical practices.

What's included in IPP every month?

One hour per employee of remote support, a monitored office firewall, monthly patch management reporting, comprehensive network documentation, additional Microsoft 365 or Google Workspace protection, and a real human help desk.

How is IPP different from hiring an internal IT person?

IPP gives a small firm the same security layer and documented network as a larger client, without the headcount cost of a full-time hire.

Is IPP only for solo practitioners?

No — it also covers boutique firms of two to nine employees and specialty small firms like CPA practices, family offices, and medical practices.