About Us

Our Founder

Joe Steen has been in the MSP space since before it existed. Starting in IT in 1996, he has seen the industry evolve through “Y2K” and dial up internet to modern cyber security and cloud solutions. With more than 30 years of real world experience, Empower IT Group looks to leverage decades of experience and knowledge to provide enterprise class solutions into the SMB markets.

Mr. Steen takes great pride in developing lifelong relationship with his clients. Most of our clients have been working with us for several years. At Empower IT group we treat your network as our own, and look to make technology a resource and an asset, not a burden. When you think about IT support, and the team that guards your data while you sleep - it should be with a smile and confidence, not apprehension or concern.

IT that works for you

Started in 2010, Empower IT Group is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Miami. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on Empower IT Group for complete IT services and support:

• We Respond Within 30 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.
• No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!
• 100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards.
• Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Empower IT Group is here to team up with you and your company for expert support.